Feel confident your loved ones are in trusted hands
Comfort and Care
You Can Trust
Embracing care, dignity, and connection
Testimonials
Why Choose Us
At Willows Care Home, we recognise that every resident is unique. Our services include residential care and specialist dementia support, tailored to both long-term and short-term stays. With a compassionate and experienced team, we provide personalised care that nurtures independence and promotes a sense of wellbeing in a warm and supportive environment.
24-Hour Expert Care
Regular Communication
Private rooms, cosy communal spaces, and beautiful gardens provide a true sense of home.
Engaged Community
A full programme of activities and social events ensures residents stay active and involved.
Personalised Care Plans
Every resident receives a tailored care plan, with a focus on maintaining dignity, independence, and quality of life.
Nursing Care
Comprehensive nursing care delivered with expertise, ensuring each resident receives personalised medical attention in a compassionate and supportive environment.
Dementia Care
Specialised care tailored to the unique needs of residents living with dementia, ensuring dignity, safety, and a high quality of life.
Residential Care
Offering a safe, comfortable environment with 24-hour support for residents who need daily assistance while maintaining independence.
Schedule a Call Today!
To find out more
Enquiry times are Monday to Friday, 10am – 4pm
Our friendly team is here to answer any questions and
help you explore the best options for your loved one.
About Willows Care Home
Nestled in the heart of Chester, Willows Care Home provides a welcoming, secure, and supportive environment for elderly residents. With private rooms, tranquil gardens, and shared spaces designed for socialising and relaxation, we strive to create a home-like atmosphere.
Our engaging activities, from creative arts and exercise programmes to social events, promote both physical and mental wellbeing. Family visits are warmly encouraged, fostering a sense of connection and belonging for all residents as they enjoy a vibrant and caring community.
About Willows Care Home
Nestled in the heart of Chester, Willows Care Home provides a welcoming, secure, and supportive environment for elderly residents. With private rooms, tranquil gardens, and shared spaces designed for socialising and relaxation, we strive to create a home-like atmosphere.
Our engaging activities, from creative arts and exercise programmes to social events, promote both physical and mental wellbeing. Family visits are warmly encouraged, fostering a sense of connection and belonging for all residents as they enjoy a vibrant and caring community.
Amenities
24 Hour Care
Round-the-clock care ensuring safety and support.
Ambulatory & Non Ambulatory Services
Supportive care for all mobility needs, always available.
Daily Housekeeping
Regular cleaning services ensuring a tidy, comfortable environment.
Recreation Room
Spacious recreation room for relaxation and social activities.
Library
Quiet library offering books for relaxation and learning.
Full-service dining room
Full-service dining room offering nutritious, freshly prepared meals.
Activities Program
Engaging activities program promoting physical, mental, and social well-being
Hair Salon
On-site hair salon offering grooming and beauty services.
Laundry Services
Efficient laundry services ensuring fresh, clean clothing daily.
How to find us
Willows Care Home is surrounded by excellent spots for family outings in Chester. Residents and their families can enjoy the beauty of Grosvenor Park, stroll along the iconic Chester Rows, or explore the historic Chester Cathedral. The nearby River Dee offers picturesque walks and boat trips, while Chester Zoo provides a fun and engaging day out for all ages. With so many options close by, families can create cherished moments with their loved ones in a vibrant and welcoming city
Home
Nevin Road, Blacon, Chester, Cheshire, CH1 5RP
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Frequently Asked Questions
Can I visit my loved one at any time?
Yes, we encourage family and friends to visit regularly. While we have suggested visiting hours to maintain a peaceful environment, we’re flexible and can accommodate visits outside these times if needed.
How do you personalise care for each resident?
Every resident has an individual care plan based on their needs, preferences, and health requirements. We work closely with residents and their families to ensure the care provided respects their routines, choices, and dignity.
What is included in the cost of care?
The cost of care covers accommodation, meals, 24-hour support, personal care, and access to our activities programme. Additional services, such as hairdressing, specialised therapies, or certain outings, may have extra costs, which we will discuss with you in advance.
What should I bring when my loved one moves in?
We recommend bringing personal items like clothing, toiletries, favourite books, photos, and other familiar objects that make your loved one feel at home. Our staff will provide guidance on any specific items needed.
Can residents personalise their rooms?
Absolutely! We encourage residents to bring personal belongings, such as furniture, pictures, or keepsakes, to make their room feel more like home.
How is the food prepared, and do you cater to dietary requirements?
Our on-site chefs prepare nutritious, home-cooked meals daily, with menus designed to suit a variety of tastes. We cater to special dietary needs, including vegetarian, diabetic, and gluten-free diets.
How do I arrange a visit or tour of the home?
You can book a tour through our website or give us a call, and we’ll arrange a time that suits you. We’d love to show you around and answer any questions you may have in person.
Our Commitment to Quality Care
We acknowledge our previous CQC rating and want to reassure you that significant improvements have been made across our care homes. We are confident these enhancements reflect the high standards of care and quality of life we now provide. While awaiting our next inspection, you can trust that we are dedicated to creating a safe, comfortable, and supportive environment for all residents. Please feel free to contact us to learn more about the changes we’ve implemented.